1. Introduction

Welcome to All-in-One Customer Support (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or interact with our website at https://all-in-one-customer-support.help/.

2. Information We Collect

We may collect the following types of information:

  • Provided by you: such as name, email address, phone number, or other contact details when you make inquiries.
  • Automatically collected: via cookies, analytics tools, or server logs—this includes IP addresses, browser type, pages visited, and timestamps.

3. How We Use Your Information

Your information may be used to:

  • Respond to service requests and inquiries.
  • Improve our website and offerings.
  • Provide updates, notifications, or relevant communications.
  • Comply with legal obligations or protect our legal rights.

4. Legal Basis for Processing (If GDPR Applies)

Where relevant, we process your personal data:

  • Based on your consent, particularly for cookies and marketing communications.
  • As necessary for our legitimate interests, such as improving our services and website functionality.

5. Advertising, Google Ads (AdWords) & Remarketing

We may use third-party advertising services, including Google Ads (AdWords), to promote our services and to display targeted advertisements. These services may use cookies, web beacons, device identifiers and similar technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and personalize advertising.

  • Google Ads / AdWords & Remarketing: We may use Google Ads remarketing features to show ads tailored to users who have previously visited our site. Remarketing uses cookies or mobile advertising IDs to show you ads based on your past visits and interactions with our site.
  • Conversion Tracking: We may also use Google Ads conversion tracking to measure how effective our advertising campaigns are (for example, measuring if a visitor completed a booking or viewed service details after clicking an ad). Conversion tracking sets a cookie on your device that allows us to attribute actions to our ads.
  • Personalized Advertising: Advertising partners may use the information they collect (including cookies and identifiers) to serve personalized advertisements on this website and elsewhere.
  • Third-Party Data Sharing: Google and other advertising partners may collect and process data in accordance with their privacy policies. We do not control the data collection practices of these third-party ad platforms.

Managing & Opting Out:

  • To opt out of personalized ads from Google, visit Ads Settings: https://adssettings.google.com.
  • You can also opt out of third-party vendor cookies for personalized advertising by visiting the Network Advertising Initiative opt-out page: https://www.networkadvertising.org/choices/ (or use your browser settings to block or delete cookies).
  • For mobile apps, you can opt out of interest-based ads by adjusting your device advertising settings.

6. Cookies & Tracking Technologies

Our site may use cookies and similar technologies to:

  • Understand how you use the website (analytics).
  • Remember your preferences.
  • Support advertising and remarketing features (as described above).

You can modify cookie settings via your browser at any time. For more details, refer to our separate Cookie Policy.

7. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

  • Service providers who assist us with website hosting, analytics, advertising, or messaging—always under confidentiality terms.
  • Legal authorities, if required to comply with laws or protect our rights.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined above or as required by law. Once that period ends, we securely delete or anonymize your data.

9. Your Rights (If Applicable)

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to:

  • Access, correct, or delete your personal information.
  • Withdraw consent for data processing or cookies.
  • Restrict or oppose certain uses of your data.

To exercise your rights, please contact us via the “Contact Us” section on our site.

10. Data Security

We implement appropriate technical and organizational measures to safeguard your data from unauthorized access or misuse. However, no method of transmission over the internet is completely secure.

11. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from minors.

12. Updates to This Policy

We may revise this Privacy Policy from time to time. Changes will be posted here with an updated “Last Updated” date. Please review periodically to stay informed.

13. Contact Us

For questions regarding this policy or your personal data, please reach out via the “Contact Us” section on our site.